Most frequent questions and answers
Bookings can only be made for travel at least two days in advance. Should you have the requirement to make an urgent booking please Contact Us. .
Yes, details can be changed on booking, however what can be changed does vary depending on what has been booked. If you wish to amend a booking / order or wish to enquire if a specific change can be made, then please send us a mail on this address firstname.lastname@example.org. We will get back to you as soon as possible.
08:00a.m – 20:00 – seven days a week. Full details on how to contact us are available in the Contact Us section of the website.
Electronic tickets are stored within the airlines reservation system rather than printed on a paper copy. The service is similar to the traditional paper ticket process, but eliminates the time and hassle associated with purchasing or exchanging a paper ticket. Your boarding passes are collected upon check in but you will need to take personal identification with you.
When you arrive at the airline check in desk you will be required to present the following items in order to receive your boarding pass:
An official form of identification i.e. Driver’s License or Passport.
A printout of your confirmation page or confirmation e-mail to present to the check in representative.
It is not possible to change your name on an airline ticket. The ticket will have to be cancelled and a new ticket will need to be issued (cancellation penalties will apply). When booking, please review your information carefully and ensure that the name of each passenger is entered correctly. If there is a minor error after you have placed a booking, please use the Contact Us form to alert us of the correct spelling. We will need to contact the airline to request a name change and we cannot guarantee that they will be able to make the change.